On This Page
- When Will my Order Ship?
- When will I receive my order after it ships?
- What do I do if my package is lost?
- Where will my packages be dropped off?
- Will a signature be required on delivery?
Waterbeds 'n' Stuff abides by all federal and state laws which means that we may not be able to ship our products to your location depending on a number of factors including the product's legality in your state. For instance, FedEx does not deliver to PO Boxes, and neither Delta-8 nor Kratom are legal in Vermont. We have implemented systems to ensure you are aware of the availability of your products. We are not liable if you knowingly circumvent these systems.
When will my order ship?
All orders usually have a processing time of 1-3 business days. No orders are processed over the weekend or on major holidays*. Please allow 3-7 business days for shipping.
*Please understand that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.
Most of our orders ship via USPS. USPS picks up shipments from our corporate office every business day between 11 AM - 3 PM.
When will I receive my order after it ships?
Most of our orders ship via USPS. USPS’ shipping time is on average 3-7 business days. We are not liable for any delays once the item has been picked up*. Please get in touch with USPS directly if you have any additional concerns.
*We are not responsible for any shipping deliveries that may be affected by natural occurrences such as but not limited to weather, COVID-19, Holiday rush, and lost packages.
What do I do if my package is lost?
Although this is a rare case, a damaged or lost package is another reason why you may experience USPS shipping delays. If you haven’t received your package for more than 7 days after the estimated delivery time frame, you should consider raising the issue with USPS. If you have any questions, please reach out to sales@waterbedsnstuff.com and we will be happy to help.
Where will packages be dropped off?
Where a Waterbeds 'n' Stuff package is delivered depends on the size and weight of what you ordered.
- If you ordered something small, such as papers, wraps, or a small non-glass pipe, it may be delivered to your mailbox in a padded mailer.
- If you ordered something larger like a bong or something requiring bubble wrap, the box may be delivered to your doorstep.
- If set your delivery address as an apartment complex or building with a reception office, someone at the front desk may take your package on your behalf.
Always check your tracking information for the most up-to-date status and approximate location of your package.
Will a signature be required on delivery?
99% of products on our site will be delivered to your door without your signature required.
However, to ensure appropriate delivery of expensive items, we require a signature on products over $99.
When you are on a product page, you will see if a signature is required at delivery.